Refund and Cancellation Policy
7-day guarantee
If you are not satisfied with Premium, request a refund within seven calendar days after your first charge and we will return 100% of the amount, no explanation required. This guarantee applies to each person's first subscription.
Cancellation
You can cancel at any time with no penalty:
- Via the "Manage subscription" link in your confirmation email and on every receipt.
- Or write to [contact@yourdomain.com] using the email you subscribed with.
After cancellation, no further charges will be made, and access continues until the end of the paid period.
After the first seven days
Once the guarantee period has ended, we do not refund partial months already started. Accidental, duplicate or post-cancellation charges are always fully refunded.
Refund timing
Refunds go back to the original card. They normally appear within 5–10 business days, depending on the issuing bank.
Before disputing a payment
If you see an unexpected charge, contact us first at [contact@yourdomain.com]. We resolve most cases within two business days.